Computer-Telephony Integration (CTI)

(last updated: 16-May-2015 09:31)
 

Books

  1. Computer Telephony Integration, Second Edition; Rob Walters; Artech House, 1998.
     
  2. Computer Telephony Strategies; Jeffrey R. Shapiro; IDG Books Worldwide, 1996.
     
  3. MAPI, SAPI, & TAPI Developer's Guide; Michael C. Amundsen; Sams Publishing, 1996.

Periodical Articles

  1. "A Revolution on the Desktop", BTE 14:2 Jul 1995 pg 97.
     
  2. "Introduction to Computer Telephony Integration", BTE 14:2 Jul 1995 pgs 98-105.
     
  3. "Computer Telephony Integration: The Meridian Norstar", BTE 14:3 Oct 1995 pgs 209-215.
     
  4. "Pushing the Frontiers of Computer-Telephony Integration", Telesis Issue 100 Oct 1995 pgs 36-40.
     
  5. "Blazing the Trail for Multimedia at the Desktop", Telesis Issue 100 Oct 1995 pgs 43-46.
     
  6. "ECTF: Building Industry Consensus for Desktop CTI", Telesis Issue 100 Oct 1995 pgs 46-47.
     
  7. "A Historical Perspective of CSTA", ICM 34:4 Apr 1996 pgs 30-35.
     
  8. "The Communicating PC", ICM 34:4 Apr 1996 pgs 36-42.
     
  9. "Design Considerations for Computer-Telephony Application Programming Interfaces and Related Components", ICM 34:4 Apr 1996 pgs 43-47.
     
  10. "An Introduction to TSAPI and Network Telephony", ICM 34:4 Apr 1996 pgs 48-54.
     
  11. "Computer Telephony Architectures: MVIP, H-MVIP, and SCbus", ICM 34:4 Apr 1996 pgs 60-64.
     
  12. "The Future of Computer Telecommunications Integration", ICM 34:4 Apr 1996 pgs 66-69.
     
  13. "An Introduction to Computer Telephony", ICM 34:5 May 1996 pgs 106-111.
     
  14. "CTI Beyond the Screen-Pop", BCR 27:6 Jun 1997 pgs 57-60.
     
  15. "Computer Telephony Integration and Java", BTE 17:1 Apr 1998 pgs 10-17.
     
  16. "Standardization in Multimedia Communications: Computer-Telephony-Integration-Related Issues", ICM 36:7 Jul 1998 pgs 105-109.