Instant Messaging
(last updated: 16-May-2015 09:31)
Books
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Instant Messaging Systems; DreamTech Software Team; Wiley Publishing, 2002.
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Smileys; David Sanderson; O'Reilly & Associates, 1993.
Periodical Articles
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"The Instant-Messaging Wars Commence", PCM 18:16 Sep 24 1999 pg 56.
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"Instant Messaging: Chat Goes to Work (product reviews), PCM 19:2 Jan 18
2000 pgs 82-89.
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"IM Means Business", IEEE Spectrum 39:11 Nov 2002 pgs 28-32.
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"Instant Messaging Puts On a Business Suit", IEEE Computer 36:3 Mar 2003
pgs 14-16.
Web Pages and Websites
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Wikipedia article "Instant messaging".